Privacy Policy

Oxpier Consults Ltd ("Oxpier," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit oxpierconsults.com or engage with our services.

Oxpier Consults Ltd services include B2B lead generation, virtual assistant placement, and training programs.

Contact for privacy matters: Email: contacts@oxpierconsults.com

Information we collect

When you contact us or request a call: Full name, business email, company name, team size, role, phone or WhatsApp number, country, service interest, and any message content you share.

When you apply through our Careers page: Resume or CV link, LinkedIn profile, years of experience, expected rate, portfolio links, and responses to application questions.

When you visit our website: IP address, browser type, device information, pages visited, and referral source. Collected through cookies.

When clients engage our lead generation services: We process business contact information for prospect outreach on behalf of clients, sourced from public B2B databases.

How we use your information

• Respond to inquiries and book discovery calls

• Deliver services to clients under contract

• Process job applications and hiring communications

• Send service updates, proposals, and reports to active clients

• Improve our website and services

• Comply with legal obligations

• Prevent fraud and secure our systems

We do not sell your personal data. Ever.

Legal basis for processing (EU and UK)

If you are in the European Union or United Kingdom, we process your data based on:

• Consent: You explicitly agree to receive communications

• Contract: Processing is necessary to deliver services you have engaged us for

• Legitimate interests: We have a legitimate business reason that does not override your rights

• Legal obligation: When required by law

Who we share your data with

We share data only in these limited cases:

• Service providers: Hostinger (website hosting), Google Workspace (email), Google Forms (applications), Calendly (booking), and lead generation tools such as Apollo and Smartlead used on behalf of clients. These providers have their own privacy policies.

• Placed virtual assistants: When you become a client, contact details and business context are shared with the VA or EA placed with your company.

• Legal requirements: When required by law, court order, or government request.

• Business transfers: If Oxpier is acquired or merges with another entity, your data may transfer to the new owner.

How long we keep data

• Website inquiries: up to 24 months after last contact

• Active client data: duration of engagement plus 7 years for tax and legal compliance

• Job applications: up to 12 months after application

• Marketing list data: until you unsubscribe or request deletion

You can request earlier deletion anytime by emailing contacts@oxpierconsults.com.

Your rights

Depending on where you live, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete information

• Request deletion ("right to be forgotten")

• Object to certain types of processing

• Request your data in a portable format

• Withdraw consent at any time

• Lodge a complaint with your local data protection authority

To exercise any of these rights, email contacts@oxpierconsults.com. We respond within 30 days.

California residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal data we collect and how we use it

• Right to delete your personal data

• Right to opt out of sale of personal data (we do not sell data)

• Right to non-discrimination for exercising these rights

To submit a CCPA request, email contacts@oxpierconsults.com with the subject line "CCPA Request."

Cookies

Our website uses cookies for:

• Essential cookies: Required for the website to function

• Analytics cookies: Help us understand how visitors use the site

• Functional cookies: Remember your preferences

You can control cookies through your browser settings. Disabling cookies may limit website functionality.

International data transfers

Your information may be processed and stored in countries outside your country of residence, including the United States, Canada, and the European Union. We take reasonable steps to ensure adequate safeguards for any cross-border transfer.

Data security

We protect your data through:

• Encrypted connections (HTTPS) across our website

• Access controls on internal systems

• Regular review of third-party vendor security

• Password protection and multi-factor authentication on admin accounts

No method of data transmission or storage is 100 percent secure. We cannot guarantee absolute security, but we take reasonable steps to protect your data.

Children's privacy

Our services are for business professionals. We do not knowingly collect data from anyone under 18. If we learn we have collected data from a minor, we delete it immediately. Parents or guardians can contact us at contacts@oxpierconsults.com with concerns.

Changes to this policy

We may update this policy from time to time. When we do, we update the "Last updated" date at the top and notify active clients and recent contacts via email if changes are material. Your continued use of our website or services after changes means you accept the updated policy.

Contact us

For any privacy-related questions, concerns, or requests:

Email: contacts@oxpierconsults.com